A significant challenge.
February 21st, 2019
Finding the right speed for your transformation processes is one factor in the success of a digitalization project – the other is a continuous improvement and expansion of your existing IT infrastructure, allowing it to form the basis for your implementation.
Nothing is Possible Without the Cloud
For Infiana, the priority lies in creating a robust, largely automated implementation of IT services that will serve as an important foundation for the ongoing digitalization effort. We are focusing on migrating global (commodity) services into the cloud as well managing them there, ensuring frictionless operation.
Anytime, Any Place!
For our users, the most immediately visible step will be the introduction of a Microsoft Office 365 platform and Azure Services. Our guiding philosophy is “Anywhere, Anytime, Any Device," making it possible for team members to work on data together in as flexible a fashion as possible.
As an innovative medium enterprise, we made a conscious decision in choosing a Microsoft platform. Widespread availability of services means our interactions with customers will be comparatively easier.
We expect to benefit from faster implementation alongside a reduction in overhead costs and system breaks compared to a multi-system solution.
A Digital Workplace Creates Structure!
We are currently implementing a “digital workplace.” By mid-year, we will deploy a standardized desktop with Windows 10 and defined standard applications (such as Teams) as well as Intune, a global management platform for mobile and desktop. We expect to quickly see a payoff in terms of collaborative working. Further services (Sharepoint) are being introduced on a technical basis, and will become usable in future phases.
Our aim is to have a platform that is oriented towards Microsoft standards as much as possible, and to quickly bring many of our current legacy applications into the here and now.
We go on this way with only minimal compromises, and are willing to accept some lost features and discomfort from replacing individual services in exchange for gaining a noticeable value-add from having more consistency and continuity.
In addition, we are working more heavily with self-enrollment services that will let our colleagues set up their own computers in future, making it easier to provision new machines.
These changes force us to permanently adjust and adapt the responsibilities of the IT department. For instance, we are investing in building up our network (external connections, management, monitoring, and security).
Teams Working Together
In cooperation with my colleague Simon Porn and his Business Excellence team, we have implemented “classic“ methods for directing continuous improvement, such as Kanban boards, in the IT department. This helps us to keep track of the many tasks involved.
For me, these are only the first steps in building up an appropriate foundation. Digitalization will still pose further questions that will need to be addressed. But it’s good to get ”hands on“ in laying the keystones of these initial projects and to start getting into the implementation.